H2Pi Logo

The Healthcare and Patient

Partnership Institute

251 Still Pine Bend, Smyrna, GA 30082
678.309.9605

Has your organization considered developing a

Patient and Family Advisory Council?

(See what the University of New Mexico Hospital has to say...)

Bringing you Diversity, Equity and Inclusion

Our Mission

The Healthcare and Patient Partnership Institute® (H2Pi) engages consumers and health care organizations in developing a meaningful and sustainable partnership by eliminating harm across the continuum of care through education, coaching, technical assistance and information dissemination by sharing proven methods, successes and challenges.

Patient and Family Advisory
Councils for Quality and Safety (PFACQS®)

While there are a wide variety of toolkits readily available in the marketplace, often they appear as a catalog of products to be used as resources instead of being logically presented as a clear and followable path to program effectiveness.
 
The Healthcare and Patient Partnership Institute (H2Pi) changes all that with a program designed specifically for your Institution..., and best of all, based on Quality and Safety.
 
Learn how healthcare providers and patients and families can work together to effect safer delivery of care, help realize better expected medical outcomes, reduce risk and liability, reduce medical costs and advance an authentic culture of Safety Across the Board throughout the U.S.

Key Benefits

Improve Quality and Safety.


Improve patient outcomes and reduce readmissions.


Improve financial performance.


Improve CAHPS® Hospital Survey scores.


Enhance market share and competitiveness.


Increase employee satisfaction, recruitment and retention.


Respond to increased expectations from Accreditors and Payors.


Expand Diversity, Equity and Inclusion.

Become more aware of the patient’s perspective and expectations.

 

Improve patient-centered care.


Improve patient outcomes and reduce readmissions.

 

Recognize the role of other caregivers, such as family and friends.

 

Appreciate challenges and opportunities for patients that were previously not understood.

 

Identify system issues that need to be addressed to provide patient- centered care. 

 

Receive higher satisfaction ratings by their patients as they collaborate in a patient-centered care model.


Expand Diversity, Equity and Inclusion.

Become more aware and better educated on receiving  healthcare and avoiding the risk of harm.

 

Gain a better understanding of the healthcare system, including their own healthcare organization.

 

Appreciate being included, listened to, and having their opinions and experiences valued.

 

Become partners in improving Quality and Safety.

 

Understand how to be an active participant in their own healthcare.

 

Learn to be advocates for their family and friends. 

 

Recognize that collaboration with providers leads to better self-management of chronic conditions, improved medication safety and fewer errors.


Expand Diversity, Equity and Inclusion.

Why H2Pi?

We have experience in how to effect safer delivery of care, help realize better expected medical outcomes, reduce risk and liability, reduce medical costs and advance an authentic culture of Safety Across the Board throughout the U.S.

 

Our comprehensive and unique approach not only strategizes what hospitals need to prepare themselves for the work ahead, it lays out a step-by-step path to follow in order to effectively and meaningfully engage patients and their families allowing and even encouraging deviations on the path for your unique facility, location and patient population.

 

In committing to this work, your hospital can raise the bar by establishing a PFACQS® (Patient and Family Advisory Council for Quality and Safety) to better serve your own local community and your patients while taking important steps necessary to achieve authentic Safety Across the Board.
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